Mall security guards are a great tool for shopper safety

Mall Security Guards help tremendously because millions of people come to malls every year to go shopping and buy gifts or just spend time with friends. So why is it so important to make sure that they are properly trained and that you have a great security guard service as well as guards? Well at an incident in Connecticut a woman who was in her early forties went out shopping. She decided to sit for a couple of minutes and relax when two armed men pointed a gun at her and demanded she give up her purse. The guards who were supposed to be monitoring the entrance had decided that they were not going to do so since the supervisor was not overseeing them. The criminals walked right past the surveillance cameras and escaped. Thankfully the lady wasn’t hurt but the mall had to spend hundreds of thousands of dollars to defend themselves because of the security guards refusing to do their jobs. This was all over the news and the mall lost customers as well as worsened its reputation.

Now we can see that having mall security guards is very important, but what is even more important is to make sure that they are all properly trained because if they are not it could cost millions. The cost of a good security training program might only cost thousands of dollars a year and will last a lifetime and improve consumer perceptions as well as build loyalty and reduce turnover among security guards.

In another case a mugger had entered a Bloomingdales and throw and 73-year-old woman into a glass case and grabbed as many designer clothes as they could. Again security was called to the situation but because of their poor training they let their criminals flee because of their inability to stop them. In these circumstances proper trained can be proved vital.

Some things you can do to improve  your mall security are:

• Make sure hand held work for communication in underground parking structures
• Have good lighting in dark areas
• Have additional security on busy days

We at Global Shield Security have a great training program for mall security guards and because of this are able to limit our and mall owners liability by assuring our mall security guards are capable of handling very difficult situations. If you think that you are in need of new mall security guards, or would like to inquire about contract out service please give us a call at 877-545-5566 or fill out our online request a quote form and we will be more than happy to help you.